What is your return policy?
Tifa.com wants you to Love what you ordered. If something is not right, let us know. We have a 30 day unconditional return policy. If you have any questions, please call us toll free at 1-855-313-7281.
How do I return my purchase?
All exchanges and returns are honored within 30 days of purchase.
You can also return items via an insured mail service of your choice to:
1705 E. Grevillea Ct. Ontario CA 91761
- Returns must be in its original, UNWORN condition, within 30 days of purchase.
- Please include the reason for the return.
- Original shipping charges are non-refundable.
- Use protective box or wrap with thick paper. Item(s) received unwrapped or without the original Packaging will be subject to a 15% restocking fee.
- Tifa.com recommends you to ship your package with insurance using a traceable shipping method.
Final Sale items
- Items with a price of $10 or less are Final Sale.
- All Gift cards, Accessories, Swimwear, Beauty/Cosmetic, Halloween Costumes, Lingerie, and Intimates are Final Sale.
- All International / Canada orders are Final Sale.
Returns are processed within 7-10 business days after receiving your return. We'll send you an email confirmation when your refund has been issued.